European-wide warranty and after-sales services, repairs or the complete processing of complaints requires an extremely comprehensive logistics system on the part of companies, tying up valuable resources. RTS takes over these tasks for you, enabling you to benefit from the synergy effects. In this context our solutions are as individually tailored as required by your company and your processes - a promise that we can demonstrate through practical examples.
For one of our clients, a supermarket chain, we replace defective cash till components within four hours on a nationwide basis - and we do that six days a week.
Manufacturers from all over the world rely on our 24 hour service in Germany and the 48 hour service in all EU countries for delivering warranty services. In this context, they take advantage of our expertise in the area of
Within the stated periods the client is supplied with a replacement unit by us on request. Our logistics personnel are also trained in providing support, where requested, to the client in the commissioning of the equipment.
We are your powerful partner when it comes to asset management. We purchase, store and deliver the products, components as well as replacement parts for your product's entire production cycle.
